Al Adeid service allows anonymous reporting of security concerns: MoI

The Ministry of Interior (MoI) has introduced the Al Adeid Service, which enables the public to report security concerns anonymously, according to Lieutenant Khalifa Thallab Eid Julaimeld al-Hajiri. The service functions as a communication bridge between the public and relevant authorities, safeguarding the privacy and identity of the informant.

Al Adeid allows individuals to share various types of information regarding security crimes, societal issues, and complaints, facilitating the transfer of this data to the appropriate authorities while maintaining confidentiality.

This service is particularly beneficial for those who wish to report suspicious activities, security-related concerns, threats, or violations but are hesitant to disclose their identities. The primary objective of Al Adeid is to relay information to the relevant authorities without exposing the informer's identity. The service accepts reports on a wide range of matters, including security issues and other concerns affecting public safety.

If a report does not align with the Preventive Security Department's responsibilities, it is forwarded to the appropriate department within the Ministry of Interior for further action.

Al Adeid is accessible to everyone—Qatari citizens, expatriate residents, and visitors—and aims to resolve problems faced by Qatar's residents, citizens, and tourists. The service processes reports through a specialized information system, ensuring that data is handled professionally and confidentially. A key aspect of Al Adeid is its focus on the substance and credibility of the information rather than the identity or motives of the individual providing it.

Reports are processed through established procedures, and the service emphasizes verifying the accuracy of the information without requiring the informant to appear in person. If an issue is not within the service's scope, officials may contact the informant to direct them to the relevant department or authority for assistance. The Al Adeid Service can be accessed through multiple channels, such as the Metrash platform, a hotline at 92994, and an SMS channel.

Lieutenant al-Hajiri encourages the public to utilize the service to share information that can aid authorities in addressing security concerns and other issues while maintaining privacy.