PTA inspects 115 telecom sites to improve mobile service quality

The Pakistan Telecommunication Authority (PTA) is intensifying its efforts to enhance mobile network quality across the nation. Between September 30 and October 7, 2026, PTA's zonal offices conducted inspections of 115 telecom sites located in various regions, including Lahore, Karachi, Sukkur, Multan, Rawalpindi, Quetta, Abbottabad, and Gilgit.

These inspectors evaluated network performance, voice and data service quality, coverage, and the presence of backup power systems. The inspections revealed improvements in service quality in several areas. The monitoring focused on pinpointing consumer issues, such as call failures, dropped calls, slow internet speeds, and coverage gaps.

Field teams also gathered consumer feedback to better understand the challenges. Collaboration with local authorities, elected officials, and community members is being pursued to help identify and resolve mobile service issues. When deficiencies or technical problems are found, mobile operators are instructed to take corrective actions.

These steps aim to rectify service shortcomings and ensure ongoing enhancements in network performance. PTA remains dedicated to strengthening regulatory oversight, tracking mobile operators' performance, and swiftly addressing consumer concerns. These persistent actions seek to elevate the quality, reliability, and accessibility of telecommunications services, ultimately improving the mobile experience for Pakistani consumers.