Home Affairs: SA’s worst-rated offices revealed as residents complain of long queues
An analysis of 26,477 Google reviews has identified South Africa’s lowest-rated Home Affairs offices, with complaints about long queues, system failures and appointment delays.
The Portfolio Committee on Home Affairs in South Africa has decided to hold an urgent, face-to-face meeting to delve deeper into the application of the Constitutional Court's ruling on asylum applications. This decision comes after the department's Director-General rescinded a directive issued on September 28th, which pertained to the processing of asylum seeker applications.
In July, the Constitutional Court had ruled that refugees and asylum seekers should be granted access to processing centers, irrespective of their entry method into South Africa, which was initially illegal. However, due to the overwhelming response and the safety risks, Home Affairs withdrew the directive on September 28th. The withdrawal, while addressing safety concerns, has not deterred protests, some of which have turned violent. Thirty suspects have been arrested since Thursday.
During a Friday meeting, the Home Affairs committee welcomed the directive's withdrawal and directed the department, under the Director-General's leadership, to formulate a comprehensive operational plan for implementing the Constitutional Court judgment. The meeting included the Home Affairs Minister, the Minister of Employment and Labour, relevant parliamentary committees, the department’s immigration branch, the Border Management Authority (BMA), and the Refugee Appeals Authority of South Africa (RAASA).
The committee emphasized that South Africans' concerns should not be overlooked, reiterating its stance that "South Africans come first" and their concerns are valid. It also highlighted the ongoing review of migration laws initiated during the previous administration, which led to the current reforms. However, the committee expressed apprehension over the slow progress of these reforms.
The committee is also awaiting a detailed plan on the operational readiness of refugee reception centers, asylum and appeals caseloads, and staffing issues. Furthermore, they are calling for information about asylum seekers who might face prosecution in their origin countries. The committee reiterated concerns over individuals serving on the immigration board while advising the minister and working at the Scalabrini Centre, the party that initiated legal proceedings against certain provisions of the Refugees Act related to the asylum process.
The committee underscored that the judgment does not automatically grant refugee status to anyone who claims to seek asylum; applicants must still comply with the established procedures to determine their refugee status.
Written by urgent.news from The Citizen's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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