Tourism is Ghana’s third-largest GDP contributor after gold and oil — Deputy GTA boss
He said the industry’s growing demand presents significant economic opportunities, but sustaining that growth requires consistent service quality, customer satisfaction and memorable visitor experiences
The Deputy Chief Executive Officer of the Ghana Tourism Authority, Gilbert Abeiku Aggrey, has emphasized the importance of service excellence in sustaining Ghana's tourism industry, which ranks third behind gold and oil in GDP contribution. At the Western Regional Tourism Awards in Takoradi, Aggrey urged industry players to focus on customer satisfaction and memorable visitor experiences, describing tourism and hospitality as major contributors to Ghana's economy.
He highlighted the importance of maintaining success through service quality and urged businesses to use customer-focused occasions to renew their commitment to quality service delivery.
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