Tawakkalna App surpasses 30 billion operations, with over 36.7 million users

Riyadh — The national digital application Tawakkalna has crossed a significant milestone, processing over 30 billion transactions since its inception in 2020. This feat signals the progress of the Saudi Data and Artificial Intelligence Authority's (SDAIA) initiative to foster the Kingdom's digital transformation.

Today, Tawakkalna reports over 36.7 million registered users, with an average of 88 million transactions daily. This high activity indicates the app's growing popularity and utility among Saudi citizens and residents. More than 2.1 million of its users are active on a daily basis, demonstrating consistent engagement with the platform's wide range of services.

The app offers access to more than 1,800 services provided by 380 government, private, and non-profit entities, showing the breadth of its coverage. Among its features, the digital wallet stands out, accommodating over 800 categories of official documents and digital identity cards. This feature has been accessed more than 3.6 billion times, illustrating the app's role in facilitating official transactions.

Moreover, the notification system of Tawakkalna has sent out more than 2.1 billion messages, keeping users informed and connected. Initiated by the SDAIA to create a unified, paperless public service ecosystem, Tawakkalna continues to evolve and expand its digital solutions across key mobile platforms. This expansion aims to improve service accessibility and enhance the overall quality of life for the citizens of Saudi Arabia.