UP CM Yogi Adityanath Orders 24-Hour Response To Public Complaints, Tightens Security Ahead Of Navratri & Chhath

Lucknow: Chief Minister Yogi Adityanath has instructed government and administrative officials to prioritize public complaints and provide timely resolutions during Sharadiya Navratri and Chhath Mahaparv. Every individual seeking assistance must receive a satisfactory response within 24 hours. Senior officers are mandated to personally visit affected areas, engage with the public, and ensure effective problem resolution.

Public grievances at both district and government levels must be regularly reviewed. Disputes concerning land measurement, inheritance, caste and income certificates, and mutation cases must be resolved within specific time frames. Undisputed revenue cases should be settled within 15 days, with pending cases listed publicly in each tehsil.

Failure to meet deadlines results in accountability. Zero-tolerance towards corruption is enforced. During video conference reviews with senior officials, the Chief Minister assessed law and order, festival preparations, and public welfare concerns. He emphasized zero negligence at any level regarding security, traffic management, and public amenities during festivities.

All officers, from beat constables to Superintendents of Police, must diligently fulfill their duties with promptness and honesty. Traffic congestion must be avoided in towns and cities, and public inconvenience minimized. Police officers at various levels must personally patrol their areas, participate in patrolling, and maintain direct communication with the public.

Enhanced police presence in sensitive and crowded locations is required. Women's safety is a priority; Mission Shakti centers at every police station must function efficiently, providing assistance, counseling, and legal support to women. Intensive checks against stunt driving and intensified action by Anti-Romeo Squads aim to safeguard women and girls.

Farmers must receive adequate fertilizer supplies, and measures must be taken to prevent black marketing. District Magistrates must promptly inform the Agriculture Department about fertilizer requirements based on local needs. Shelters for destitute cattle must be arranged, eligible families must receive housing scheme benefits, and road cutting issues must be resolved by October 31.

Relief distribution information must be provided to the Relief Commissioner's Office within 48 hours in case of excessive rainfall. Families with completely damaged houses must receive benefits under the Chief Minister's Housing Scheme. Robust arrangements for festival safety, cleanliness, and smooth movement must be made from Sharadiya Navratri to Vijayadashami.

Additional personnel must be deployed at major Devi temples, with uninterrupted power supply and CCTV surveillance. Special vigilance is necessary during this period. Security arrangements at Durga Puja pandals must be adequate, with strict action against anti-social elements attempting to disrupt the atmosphere. The Urban Development and Housing Department must conduct special cleaning and beautification drives in cities.

Adequate security, including barricades, warning signs, boats, skilled divers, and Water Police, must be deployed at idol-immersion sites. Medical camps, ambulances, fire tenders, and medical teams must be available along procession and immersion routes. Lost-and-found centers, assistance centers, and public address systems must be established at fairs and immersion sites. CCTV cameras must be installed and maintained at all significant locations.