Samenta urges 20% cap on delivery platform commissions

The Small and Medium Enterprises Association of Malaysia (Samenta) has called for a 20% cap on delivery platform commissions for merchants, in response to the government's 2027 budget that introduces a RM160 million package to boost driver and delivery rider net incomes. Samenta president William Ng highlighted that current delivery platforms impose commission rates of up to 32% per transaction, on top of other fees, and urged the government to prevent platform operators from shifting the cost of driver incentives to merchants through higher commission rates or additional fees.

The proposed commission cap would help prevent this practice and support micro and small food operators and retailers, which constitute the majority of platform merchants.

Brief written by urgent.news from Free Malaysia Today's own syndicated text. Machine-written — may contain errors; check the original before relying on it.