Samenta gesa komisen platform p-panggilan dihadkan 20%

Samenta has urged the government to cap the commission fee for on-demand delivery platforms at 20%, including all additional charges, in order to reduce the burden on small and medium-sized enterprises (PMKS). Currently, the commission fee can reach up to 32% of each transaction, excluding promotional, advertising, and various service fees.

William Ng, President of Samenta, emphasized that this is crucial to ensure that efforts to improve the welfare of gig workers do not burden micro, small, and medium-sized enterprises (PMKS). "Most of the on-demand delivery platforms are composed of small food businesses and small grocery stores," he stated. Samenta also urged digital platform regulators to avoid transferring operational costs or welfare initiatives to enterprises through increased commission fees or hidden listing fees.

Earlier, Prime Minister Anwar Ibrahim announced a RM160 million package, funded jointly by the government and Grab, to increase the net income of e-hailing and on-demand delivery workers starting in 2027. The package includes raising the minimum wage, assistance for vehicle maintenance costs, and contributions from the Social Welfare Organization (Perkeso).

Net income for on-demand delivery workers is expected to increase to RM100 per month, according to Anwar. Samenta welcomed the reduction in PMKS tax rates and the government's efforts to strengthen financing and guarantee facilities to support local business. The union said the success of the 2027 budget depends on smooth implementation and reducing bureaucratic red tape so that its benefits can be directly felt by the business community.