How one audit firm halved the time spent on repetitive tasks
With support from NTUC’s Employment and Employability Institute through the Company Training Committee Grant, Sin Assurance Pac paired AI and automation with job redesign and training – helping employees shift towards more analytical work while supporting better business and worker outcomes.
Sin Assurance Pac, an audit firm, has successfully halved the time its professionals spend on repetitive tasks by integrating AI and automation with job redesign and structured training. By combining these technologies with job redesign, the firm has enabled its auditors to shift towards more analytical work, focusing on higher-risk items and risk assessment.
The firm introduced three main tools: an automation system for journal entry testing, an AI chatbot trained on financial reporting standards and audit methodologies, and a dashboard based on the Institute of Singapore Chartered Accountants’ quality management standards. These tools have not only increased testing coverage but also provided managers with real-time visibility of quality risks and monitoring activity.
The transition was met with some initial skepticism from employees, but hands-on training, pilot runs, and practical use cases helped them understand the value of the new technology. Sin Assurance Pac's experience highlights the potential gains from AI adoption in the audit sector, although many businesses in Singapore have yet to fully embrace the technology.
Brief written by urgent.news from Channel News Asia's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
