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Banks Put AI Agents Through Performance Reviews

A fund manager in Hong Kong emails BNY at 2 a.m. New York time about a transfer that hasn’t settled. A software agent can read it, pull the records and draft a reply. A human manager reviews the draft before it goes out, Microsoft reported in a case study published in May. That agent is […] The post Banks Put AI Agents Through Performance Reviews appeared first on PYMNTS.com .

Banks Put AI Agents Through Performance Reviews

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[Editor's Pick] OpenAI's $20 Billion Revenue Gap and NVIDIA-Backed Firmus' IPO Withdrawal

Financial markets are facing a more demanding task in assessing the growth prospects and valuations of artificial intelligence companies.

  • OpenAI's annual revenue nears $50 billion, $20 billion less than previously reported $70 billion
  • OpenAI excludes cloud partner sales from Anthropic in revenue calculations
  • Australian AI firm Firmus cancels $5 billion IPO due to valuation concerns over future expansion

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