AI scam-check tool must be fast and simple, says expert

A crime prevention expert has urged the government's proposed AI-powered scam-checking app to be fast, free, simple, and continuously updated with real-time reports. Shamir Rajadurai of Prevent Crime Now explained that scammers pressure victims into making quick decisions, and any delay gives them an advantage. An AI tool that cross-references a phone number, account, or link against reported cases and known patterns can provide a second opinion in seconds, leveling the playing field for the elderly and less tech-savvy individuals.

The tool's effectiveness hinges on its speed, ease of use, and continuous updates, as scammers constantly adapt their tactics. The government's proposed app, announced in the 2027 budget, aims to allow the public to verify suspicious phone numbers, bank accounts, and links before making transactions. Rajadurai believes the app represents a positive step towards preventing crimes before they happen and suggests that banks integrate verification alerts directly into their apps.

He also emphasizes the importance of adequately training officers to utilize the technology effectively, as the best technology is only as effective as the person operating it.