5 Marketplace Checks for Startup SMS Outage API Batch Alerts
Short answer: keep the seller-notification template, its version history, and suppression decisions in your application domain; let the SMS provider own transport. That split costs more engineering time than storing message text in a provider console, but it lets a startup switch delivery paths during an outage without silently changing what a new-order alert means. The API checklist follows from…
1. When SMS delivery is unavailable, the template for the message remains under the control of the application, not the SMS provider. This allows a startup to switch delivery methods during an outage without changing the meaning of different types of alerts. The system should have a stable way to render the template, record its version and a digest along with the notification, and keep this template consistent across all delivery paths.
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