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The Customer Isn’t Always Right. Sometimes Great Managers Tell Them to Leave

After a Massachusetts ice cream shop defended its young workers in a profane viral post, it offered managers a lesson: Some customers cost more than they’re worth.

The Customer Isn’t Always Right. Sometimes Great Managers Tell Them to Leave

We haven't written up this one. Inc. has the full story — the link below goes straight to it.

Read the original at inc.com →

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