Legálitas: “En jurídico hay más oportunidad de crear negocio con IA que de destruirlo”

Luis del Pozo, CEO of Legálitas, asserts that artificial intelligence is creating more opportunities to enter the legal world rather than destroying it. The company, which serves a subscriber base of around 300,000 and handles approximately 1.5 million legal queries and over 20,000 hearings annually, has seen significant benefits from using AI.

Álex, Legálitas' AI legal assistant, was launched in May 2025 and has amassed 1.5 million unique users, processing around 80,000 weekly conversations and over 300,000 monthly. About 80% of these queries are informational, originating from the internet or informal sources, while the remaining 20% present potential business for the lawyers.

Álex's success is attributed to its ability to resolve informational queries, which previously would have been addressed via the internet or friends, and to direct users to legal services when necessary. The AI's internal knowledge base, composed of five million real client-lawyer interactions, has enabled the creation of around 10,000 leads per month for clients who, after the conversation, recognize the need for legal help.

The company has also implemented AI-driven voice agents and automated summaries of verbal consultations, along with an internal tool called Curia, which integrates client-lawyer conversations with user-provided documents to auto-fill legal documents. Curia boasts an 80-90% adoption rate among lawyers, significantly reducing document drafting time from ten minutes to just one minute per document.