How leaders can rebuild their team’s confidence after a layoff
Microsoft announced over the summer that it was cutting global head count by 2.1%. That’s 4,800 former Microsoft employees who are navigating the emotional ups and downs of losing their job. These individuals are being supported “to take their next steps” according to the all-employee communication from Amy Coleman, executive VP and Chief People Officer; part of a promise that “we will do this…
Microsoft recently announced it would be laying off 4,800 employees, a move that has left many feeling uncertain about their future. As the company continues to navigate this restructuring, it is crucial for its remaining leaders to rebuild the confidence of their teams. This starts with managing oneself first, as leaders are directly impacted by the same uncertainty as their employees.
Rather than suppressing emotions, leaders should acknowledge and process their feelings, whether through journaling or confiding in a trusted peer. This process of self-awareness and intentional communication is essential for setting the tone for the team.
Once leaders have managed their own emotions, they must work to make the uncertainty feel safe for their teams. Though a "that’s it" reassurance may be well-intentioned, it can be risky and untrustworthy, as further changes are almost certainly on the horizon. Instead, leaders should embrace uncertain uncertainty, which fosters confidence.
This involves providing a safe space for open conversations about the layoffs, acknowledging the uncertainty, and exploring possible outcomes. By doing so, leaders can build momentum and generate a sense of possibility, even in the face of significant change.
To lower the stakes and reignite momentum, leaders can encourage the team to reflect on their past successes and draw parallels to the challenges they are now facing. Celebrating small victories and progress can also help maintain a positive focus. Leaders must walk the walk of confidence, demonstrating unwavering belief in their teams through both their words and actions.
By empowering employees to take on challenges, offering opportunities to showcase their work, and consistently displaying confidence in their abilities, leaders can foster an environment of resilience and growth. This thoughtful approach to rebuilding confidence not only benefits those who have been laid off but also supports the well-being and productivity of those who remain.
Written by urgent.news from Fast Company's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
