ECG warns customers against fake meter sales, MoMo fraud

The Electricity Company of Ghana (ECG) has issued a warning to customers against fake meter sales and MoMo fraud by purported ECG staff. Dr Charles Nii Ayiku Ayiku, ECG's General Manager for External Communications, stated that customers should not send money to private MoMo numbers for electricity services. ECG operates a fully cashless payment system, requiring customers to make payments through official channels such as the ECG Power App or the shortcode *226#.

Dr Ayiku warned that some individuals pose as ECG staff or agents, offering to sell and install fake meters for a fee. Others advertise meters on social media platforms, requesting payment from customers. ECG does not sell meters through individuals, and customers should avoid buying meters from online adverts or WhatsApp contacts.

The company advises customers to pay only through the ECG Power App or *226#, never to send money to personal MoMo numbers provided by alleged ECG employees, and to keep their PINs, passwords, and verification codes confidential. Suspicious calls should be ended, and the number reported to ECG and the police.