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Big Tech is cutewashing its AI agents

First came the buttholes . Then the sparkles and gradients . Now, the next Big Tech AI branding trend has arrived. As the biggest artificial intelligence players introduce new agent capabilities, they’re all converging around the same visual shorthand: cute little guys. On August 11, SpaceXAI (Elon Musk’s AI-focused mashup company ) launched GrokBot, a series of AI agents designed to work on…

Big Tech is cutewashing its AI agents

The latest trend in Big Tech AI branding involves the use of cute, anthropomorphic mascots for their AI agents. Companies like SpaceXAI, Meta, and OpenAI have all introduced new agents with cute designs, from shapes with giant eyes to fluffy monster toys and customizable Pixar characters. This visual shorthand of cute AI agents is meant to encourage mass market adoption of these unfamiliar services, and is seen as a way to make the technology feel safer and more trustworthy to users.

However, this approach of "cutewashing" new technology has its drawbacks, as it can spark backlash when the technology is met with skepticism or fear. The trend has been likened to previous tech design trends such as "Corporate Memphis" and "Alegria," which emerged at times of shifting user relationship to technology and became visual shorthand for certain negative aspects of the tech industry.

As AI agents become a bigger part of consumer technology, their cute designs may face similar backlash and become a symbol of the technology's drawbacks.

Written by urgent.news from Fast Company's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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