New digital licensing system aims to fast-track operating licences

The Gauteng Department of Transport has unveiled a new digital licensing system called the Gauteng Public Transport Regulatory Information System (GPTRIS). The system aims to streamline the issuance and processing of public transport operating licences in the province, with a particular focus on e-hailing services. Gauteng Premier Panyaza Lesufi, along with MEC of Roads and Transport Kedibone Diale-Tlabela and MMC for Roads Tlangi Magale, highlighted the system's potential to enhance compliance, improve access, and increase transparency in the public transport regulatory environment.

According to MEC Diale-Tlabela, GPTRIS is a significant step forward in how the department regulates public transport in Gauteng. By leveraging technology, the department aims to simplify the operating licence process, reduce administrative delays, and improve accessibility for operators. The system is designed to expedite the receipt and processing of operating licence applications, as well as the issuance of licences.

It introduces streamlined application workflows, standardized compliance checks, and supports adherence to legislative requirements, including a 60-day turnaround time for submitted applications and processing of over-the-counter applications.

Once fully implemented, GPTRIS will offer self-service functionality, enabling applicants to submit applications and track progress remotely, eliminating long queues. The system will also provide an integrated payment facility for secure digital payments, improve process automation, and streamline workflows to reduce processing times.

Strengthening transparency and governance, the system will facilitate real-time application tracking and better management of licensing information. The MEC noted that the launch is part of the department's broader digital transformation agenda to address administrative inefficiencies, improve client experience, and manage operating licence applications more effectively.