Midwest Wheel builds toward AI agents that fix problems
Agentic AI governance helps midsized distributors decide which tasks software agents can handle and which require human oversight. For lean IT teams, automating more work also means checking the data and rules behind those decisions. Infor (US) LLC is embedding industry-specific AI agents into its applications as businesses move AI into day-to-day operations. One century-old […] The post Midwest…
Midwest Wheel Companies, a century-old truck parts distributor, is integrating AI agents into its applications, guided by agentic AI governance. Senior Vice President Steve McEnany emphasizes the importance of tying all new capabilities back to a single business system, Infor, for a single point of reference. Moving to the cloud has streamlined Midwest Wheel's IT team, allowing them to develop in-demand tools quickly while incorporating AI features such as product recommendations and PDF invoice automation.
McEnany highlights the need for human oversight, particularly for tasks involving cash or accounts. Infor emphasizes the necessity of industry-specific context when implementing AI, noting that off-the-shelf AI solutions often fall short for many businesses.
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