DXC Technology expands insurance platform with AI capabilities

London - DXC Technology (NYSE:DXC) has announced the enhancement of its Assure Platform, incorporating new capabilities focused on insurance modernization and AI integration, according to a press release statement shared at its Connect Insurance Executive Forum in London. The Assure Platform has already been adopted by over 275 customers, and the addition of 18 Smart App customers supporting more than 450 insurers occurred in the last year.

DXC has introduced Assure Configuration Manager, a feature that facilitates the configuration and deployment of Assure Architecture components through low-code, configuration-driven deployment. This platform amalgamates platform services, insurance services, integrations, and AI functionalities. Notably, DXC's Assure Smart Apps have processed 750,000 automated transactions, deployed more than 70 agents, and digitally extracted over two million pages since their launch one year ago.

These Smart Apps are designed to operate alongside existing insurance systems, streamlining underwriting, claims, broking, distribution, and operations workflows. Ray August, President of Insurance Software and Business Process Services at DXC Technology, highlighted that insurers are facing pressure to expedite modernization, seize AI-driven opportunities, and adapt to evolving market demands without disrupting the operational systems of their businesses.

DXC's Life & Wealth BPS operations leverage these capabilities to manage 11 million policies, processing more than $11 billion in payments annually, while handling over 300,000 claims annually. The company expressed its intent to merge Assure Platform capabilities with those developed through the London Market Core Platform to facilitate workflow modernization in the London Market.

DXC supplies technology for London Market services and collaborates with brokers and insurers via its insurance software and services division. The platform leverages DXC's Assure Architecture and Workflow Assistant to address specific London Market workflows. This report, while AI-assisted, has been meticulously reviewed by an editor.