Couple paid for Bali trip, but operator left them out; commission orders Rs 90,000
A Kerala consumer commission has mandated a tour operator to remit Rs 90,000 for failing to deliver a booked Bali tour. The consumer, who paid Rs 82,500, was excluded from the trip, prompting a partial refund that was inadequate. The commission ruled that this constituted unfair trade practices under the Consumer Protection Act, resulting in further compensation for legal expenses totaling Rs…
We haven't written up this one. Times of India has the full story — the link below goes straight to it.
