Cisco broadens agentic features in Webex collaboration platform
Cisco Systems Inc. today detailed a broad expansion of its Webex collaboration portfolio that brings artificial intelligence agents into team conversations, connects office technology with workplace management and enables customer-service agents to continue working after an interaction ends. Introduced at WebexOne in Austin, Texas, the updates extend Cisco’s strategy of integrating people, AI…
Cisco Systems Inc. has announced significant updates to its Webex collaboration platform, introducing AI agents that will help teams schedule conversations, take notes, translate, and complete tasks during meetings. The company is positioning these agents as the foundation for software that can coordinate tasks across applications and carry decisions beyond meetings.
Cisco is also expanding its Webex portfolio to connect office technology with workplace management and enable customer-service agents to continue working after an interaction ends. The new features and products are planned for early 2027, with most being integrated into the redesigned Webex software.
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- Cisco brings collaborative agents and Claude into Webex chats computerworld.com
