AEDC targets 100% metering for 1.2m customers

The Abuja Electricity Distribution Company (AEDC) aims to meter 100% of its 1.2 million customers as it strives to eliminate estimated billing and enhance customer service. On Wednesday, AEDC unveiled its new digital platform, MyPower, during a launch event in Abuja, designed to facilitate easier access to electricity services for customers. The platform allows users to manage their electricity accounts, make payments, file complaints, and verify AEDC staff visits to their homes.

As of June 30, 2026, AEDC had already reached an 81.38% metering rate, with 1,142,283 out of 1,403,657 active registered customers already metered. This places AEDC among the top-performing electricity distribution companies in Nigeria in terms of metering, with the national metering rate standing at 61.51% at the end of June.

AEDC's Managing Director, Chijioke Okwuokenye, stated that the company's goal of complete metering is part of a broader effort to improve customer satisfaction and empower consumers with greater control over their electricity usage. The MyPower app was developed to simplify account management, facilitate payments, handle complaints, and track the resolution of service issues without the need for customers to visit AEDC offices.

The platform aims to enhance communication between AEDC and its customers, enabling the company to understand and address complaints more effectively. AEDC also plans to introduce real-time monitoring of electricity consumption through the app, providing customers with the ability to track their power usage.

The company's long-term objective is to ensure that every customer on its network has a meter, with the MD emphasizing the company's commitment to achieving 100% metering coverage in its network.