Abu Dhabi to refresh Tamm app as it pursues AI-native government goal

Abu Dhabi is set to launch the updated version of the Tamm app in December as part of its ambition to become the world's first completely AI-driven government, according to a senior official. The improved Tamm 5.0 application, which will be unveiled at the Gitex Global technology exhibition in Dubai, aims to provide increasingly intelligent services, while maintaining simplicity and trust for users.

Currently, Tamm has approximately 4.7 million active users, with its user base growing by over 1.5 million in the past year. Around 90% of Tamm transactions are completed within a day, according to the latest data from the Department of Government Enablement (DGE). The Tamm 5.0 app will be a significant step in the transition from a digital government to an AI-native one, enabling the government to better understand context, anticipate needs, and assist residents, businesses, and visitors more efficiently.

The DGE has not disclosed the specific updates or new features in Tamm 5.0, but the department is committed to transforming Abu Dhabi's government services into a fully AI-native platform by the following year. The DGE is progressing steadily towards this goal, focusing on data, infrastructure, digital services, workforce capability, and governance.

While the agency acknowledges the risks associated with AI, including potential system failures, the DGE aims to ensure the safety and reliability of these systems. Abu Dhabi's digital strategy emphasizes the use of AI across public services under five key enablers. The focus is on realizing practical value from AI today, while maintaining trust in its responsible and transparent use.

To maximize the benefits of AI, users must develop human judgment to effectively work with AI tools, challenge AI outputs, and make better decisions. Omar Al Olama, Minister of State for AI, Digital Economy, and Remote Work Applications, described the current generation as the most powerful in human history, emphasizing the importance of responsible AI use and encouraging innovative applications of AI knowledge.