“There is just not a room for error”: SAP is putting its AI agents in the back office
Earlier this year, at its Sapphire conference, SAP outlined its plans for an “Autonomous Enterprise” run in large part by The post “There is just not a room for error”: SAP is putting its AI agents in the back office appeared first on The New Stack .
SAP unveiled its AI-powered "Autonomous Enterprise" plans earlier this year, with a focus on business users revealed at the Connect conference in Las Vegas. Eric van Rossum, SAP's head of product marketing, explained that Connect allows them to showcase the real-world implications of their AI strategies, which were previously introduced at the Sapphire conference.
This week, SAP introduced Joule Assistants across various departments, including finance, spend management, HR, customer experience, and supply chain. Attendees can build their own agents through hands-on labs. Most of these assistants will be available through early adopter programs and general availability releases between now and Q1 2027.
SAP also announced the acquisition of TechWolf, a Belgian AI platform that maps an organization's skills and work, which is expected to close in Q4 2026. The acquisition aims to extend TechWolf's mission of helping employers navigate AI transformation to a broader business context and larger scale.
Most customers are expected to start with individual use cases, with bigger gains anticipated once agents collaborate across different areas. SAP's AI agents are governed "from the inside out," incorporating country-specific localization and regulatory requirements into their core applications. An upcoming Governance Assistant will integrate with existing governance, risk, and compliance (GRC) tools, continuously monitoring and flagging risk and control issues across systems.
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