Tech-centric seamless toll system is the way forward
LETTERS: WE are moving in the right direction in terms of ensuring smoother traffic flow at the toll plazas.
The article argues that Malaysia should adopt a seamless tech-centric toll system to improve traffic flow and convenience for motorists. The Automated Number Plate Recognition (ANPR) system, combined with enhanced RFID technology, can identify vehicles without the need for them to slow down or choose dedicated lanes. This system should be integrated into a single national back-end platform, allowing users to link their vehicle number plate to their preferred payment method.
The article also suggests treating payment failures as administrative matters, sending notifications to registered owners to settle later, rather than causing traffic obstructions. Countries like Singapore, Japan, and South Korea have successfully implemented similar systems, demonstrating Malaysia's capability to deliver a reliable national tolling architecture as part of its digital transformation goals.
Brief written by urgent.news from New Straits Times's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
