No membership card, land after promise, holiday firm to pay Delhi man Rs 3.25 lakh
A Delhi man will receive Rs 3.25 lakh from a holiday and hospitality provider chain after being ordered by the Delhi State Consumer Dispute Redressal Commission for failing to deliver on their promises. The man, who paid Rs 1.75 lakh for a "Mr Cool Global Parivar Life Membership" scheme, claimed the company did not issue him a membership card or allot the promised 2000 sq. ft. plot on Bombay-Goa Highway.
The commission found that the company had provided deficient services, as they did not fulfill the key aspects of the agreement, including providing the complimentary plot and issuing the membership card. The man was left without a vacation plan and had to face considerable mental anguish as a result. The commission ordered the company to refund the man's payment, pay for his mental anguish, and cover litigation costs.
This case highlights the importance of holiday companies adhering to their promises to consumers and not leaving them with unnecessary inconvenience.
Written by urgent.news from The Indian Express's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
