Human resource practitioners asked to embrace digital revolution for efficiency in service delivery

Professor Lord Mensah, the Head of the Local Government Services, implored human resource practitioners in Ghana’s Local Government Service to adopt the digital revolution to boost efficiency and service delivery. Speaking at the 2nd Annual General Conference of the HRPLGS-G in Kumasi, he cautioned that those who persist in using traditional methods may be left behind as the public service increasingly adopts digital systems.

Mensah emphasized that HR practitioners must ensure employees arrive on time, remain at their posts during working hours, and are productive enough to meet leadership's expectations and the Service's demands. He stressed the importance of accurate and credible information for decision-making, warning that faulty data could adversely impact management's decisions, especially as the Public Service prepares to introduce new digital systems.

The Public Service is currently developing software that will require precise data from HR practitioners to facilitate effective planning and decision-making. The conference gathered HR managers from various Metropolitan, Municipal, and District Assemblies to discuss challenges in the profession and strategies to enhance HR management.

Additionally, the election of new executives for the HRPLGS-G took place during the event. The Association's President and Convener, Mr. Vivien Akumiah, urged the government to invest more in capacity building and training for Local Government Service staff. She lamented the lack of funds, which hinders the Service's ability to provide regular training and professional development opportunities.

Akumiah noted that HR practitioners serve across Ghana's 276 Metropolitan, Municipal, and District Assemblies and play a crucial role in advancing Ghana's decentralization agenda.