Asos confirms hackers sent ‘unauthorised’ notification to app users
Asos says it is investigating "unauthorised activity" involving third-party platforms it uses, after customers received a notification from its app that was sent by hackers.
Asos disclosed on Tuesday that hackers sent an "unauthorized" message to its app users, warning customers the company's Snowflake data storage platform had been "fully compromised". The alarming "ASOS HACKED" notification left many users "scared" to open the app, with some receiving it on Tuesday morning. A spokesperson for the retailer acknowledged the incident and apologized, assuring customers the website and app remained functional and it was investigating the matter.
No payment card information or account passwords were reported to have been compromised, but the company has not yet informed the UK's data protection authority, the ICO, about the breach. Several users in Australia, France, Sweden and the Republic of Ireland also received the notification. Cybersecurity experts described the attack as "brazen" and "deeply serious". Shares in the British retailer fell by around a tenth following the announcement.
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