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ASOS app users receive notifications from hackers in apparent breach

Dozens of people appear to have received a strange message from the clothing and beauty store's app.

ASOS app users receive notifications from hackers in apparent breach

ASOS app users in the UK have been receiving suspicious pop-up messages from what appears to be hackers attempting to extort the company. Dozens have reported seeing a message on their phone screens instructing them to contact Asos's Data Protection Officer and IT team or face potential data leaks.

The message claims the hackers have "fully compromised the Snowflake instance" and refers to Snowflake, a data storage company whose tools are used by numerous businesses for data collection, analysis, and storage. However, it is unclear if ASOS is a client of Snowflake or what data, if any, is stored with the service.

Snowflake has been implicated in several significant data breaches in recent years, including incidents involving Ticketmaster and Santander. Asos has not yet responded to the BBC's inquiries regarding this incident. Social media is abuzz with customers baffled by the message's meaning, despite it being directed to the company's DPO and IT personnel.

Written by urgent.news from BBC Technology's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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