Instinct users say its new shopping feature is pushing products they never asked for
Instinct users say the AI agent sent unsolicited shopping picks, raising questions about whether it's monetizing their data.
Several users of Instinct, a personal AI agent, have reported receiving unsolicited shopping recommendations from the service. These recommendations were based on details from earlier conversations the users had with the agent, even though the users had not explicitly asked for shopping assistance. Instinct CEO Noah Shinn has stated that agents should not push purchases users do not want, but users claim they did receive such recommendations.
Marketing and media analysts suggest that these shopping suggestions could indicate a potential monetization strategy for Instinct. If Instinct is earning money from these recommendations, it would raise questions about the balance between providing helpful advice and monetizing user data.
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