Human resource practitioners urged to embrace digital revolution for efficiency in service delivery

Professor Lord Mensah, the Head of the Public Services, has called on human resource practitioners in Ghana's Local Government Service to embrace the digital revolution in order to boost efficiency and improve service delivery. He cautioned that those still using traditional methods may be left behind as the public sector progressively adopts digital systems.

Addressing the 2nd Annual General Conference of the Human Resource Practitioners of Local Government Service–Ghana (HRPLGS-G) in Kumasi, Mensah emphasized the importance of staff punctuality, adherence to working hours, and productivity. He stressed that continued reliance on analogue methods could render these practitioners obsolete as the Service advances technologically.

Mensah also underscored the necessity of accurate and reliable data for decision-making, warning that flawed information could adversely impact management's choices, especially as the public service moves towards digital integration. He elaborated that flawed data feeds into computer programs, producing erroneous outcomes that can influence critical decisions.

The conference convened human resource managers from various Metropolitan, Municipal, and District Assemblies to discuss challenges and strategies for enhancing HR management. HRPLGS-G President and Convener, Mr. Vivien Akumiah, urged the government to increase funding for capacity building and training, lamenting the lack of resources that hinder the Service's ability to provide regular professional development opportunities.

Akumiah highlighted the pivotal role of HR practitioners, who operate across Ghana's 276 Metropolitan, Municipal, and District Assemblies, in advancing the country's decentralisation agenda.