CASE calls for mandatory safeguards after S$3.82 million in losses linked to fitness closures
Consumers reported nearly S$6.7 million in prepayment losses from January to September, about 147 per cent more than for the whole of 2025.
The Consumers Association of Singapore (CASE) has called for mandatory safeguards in sectors involving substantial or long-term prepayments following nearly S$3.82 million in reported losses from fitness business closures in September. The association received 1,610 complaints related to the closures, with 1,518 complaints involving about S$3.78 million in losses tied to True Fitness and True Yoga, and another 92 complaints involving S$32,800 in prepayment losses from Yoga Inc. CASE has suggested measures such as a seven-day cooling-off period, a 14-day refund period, a two-year contract duration cap, and enhanced enforcement powers to protect consumers in Singapore.
Brief written by urgent.news from CNA - Singapore's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
