AI-Era SaaS Contracts: What to Ask Before Signing to Avoid Being Blocked by Your Own Signed Contract
By Nokka | October 3, 2023 If your company pays for monthly software and is thinking of using agents to work, this article will help you not waste money paying for software that doesn't actually work. A Gartner IT executive said one sentence that I think is most relevant to this situation: CIOs may find their AI strategy blocked not by capability but by clauses they have already signed.
Gartner warns that companies' AI strategies may be hindered by clauses already signed in software contracts. The research firm estimates that $234 billion in enterprise software spending is at risk of being transformed by "agentic arbitrage" by 2030. To avoid issues, Gartner advises CIOs to assess contracts as rigorously as technology, and provides four questions to ask before signing: can agents perform tasks as well as humans, are there clauses prohibiting autonomous use, who owns the knowledge learned by the system, and is the agent's autonomy clearly defined?
Additionally, Gartner and law firm Mayer Brown highlight the importance of understanding contract structures and ensuring that knowledge and assets are returned at the end of the contract.
Written by urgent.news from Dev.to's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.
