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Experts are training AI how to do their jobs

It's become a booming industry: teaching artificial intelligence how to get better at doing all kinds of jobs. As AI advances, many fear what this tech means for the future of work.

Robbie Hiser, a music producer, is confident artificial intelligence will not replace human creativity, despite training AI models for a company called Mercor. Mercor employs over 100,000 freelancers from various industries to teach AI about their fields. However, trainers like Hiser believe AI lacks life experiences, such as personal relationships, and that creativity requires a human touch.

Despite a Pew Research study showing 75% of Americans fear AI will take their jobs, Mercor CEO Brendan Foody sees AI as an evolution that frees workers from repetitive tasks, allowing them to focus on more meaningful work. AI is already changing the workforce, with a fourth-fastest-growing job category on LinkedIn dedicated to training AI at Mercor.

Some firms, like Vorys, Sater, Seymour and Pease, have integrated AI personas trained on senior lawyers' experiences to assist with documents and trial preparation. While economists predict potential job displacement, Foody remains optimistic about AI's future, contrasting it with Nobel Prize-winning economist Daron Acemoglu's concerns about widespread unemployment.

Despite the risks, figures like Clara Shih, former AI leaders at Salesforce and Meta, are taking action to help workers adapt to the new AI-driven economy, emphasizing the importance of addressing both economic and social implications of AI.

Written by urgent.news from CBS News's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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More in AI

60 Minutes Transcript: Artificial intelligence and the future of work

Some Americans are working to improve artificial intelligence, teaching it the skills and knowledge accrued over the course of a career.

  • AI seen as primary reason for U.S. company layoffs in past year
  • Mercor grows from 20 to 400 employees, hires 100k freelancers
  • AI augments human expertise, making workers more productive

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