KP Launches e-Fard Portal For Easy Access to Land Services

Khyber Pakhtunkhwa Chief Minister Muhammad Sohail Afridi unveiled the e-Fard Portal and Digital Public Feedback System as part of efforts to digitize land record services. The initiative aims to enhance accessibility, transparency, and efficiency for citizens. Through NADRA e-Sahulat Centers, the official self-service website, and the Dastak App, users will no longer need multiple visits to revenue offices to obtain a Fard.

Verification via biometric data is mandatory for downloading the e-Fard, and payment for the prescribed fee can be made electronically through 1LINK and Easypaisa. A QR code on each document enables online verification against central land records. CM Afridi emphasized the importance of digitization for modernizing public service delivery and improving revenue service speed and convenience.

The Digital Public Feedback System collects citizen feedback on revenue services through phone calls and audio recordings. Responses are categorized into satisfaction levels, with complaints appearing on the dashboard of deputy commissioners to address performance issues. Citizen feedback influences district-level performance assessments reviewed during monthly meetings.

Recognized districts are encouraged, while underperforming districts must explain shortcomings and take corrective actions. CM Afridi believes digital reforms will reduce land-related complaints, enhance transparency, accountability, and public trust in the land record system.