George Ayisi: Artificial Intelligence Helps Hotels To Meet Customers’ Satisfaction
Head of Sales for Labadi Beach Hotel, George Ayisi, speaks about the use of modern technology in their operations, marketing of African destinations, among other issues. Charles Ajunwa brings excerpts
George Ayisi, Head of Sales for Labadi Beach Hotel, discusses the utilization of modern technology in their operations and marketing of African destinations. The rise in tourism, particularly from Nigeria, is attributed to visa-free travel between the two countries. Ayisi explains how Labadi Beach Hotel uses artificial intelligence to provide 24/7 services, ensuring customers can interact with the hotel outside of normal working hours.
The hotel, a 5-star property established in 1991, boasts 164 rooms, beachfront location, and a commitment to service excellence. Plans for expansion include adding 100 more rooms and a state-of-the-art conference facility over the next two years, aiming to transform Labadi Beach Hotel into a premier destination in Accra.
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