A valet became a key source of support for cancer patients at a N.Y. care center
Jon Avery, who parks cars at the Roswell Cancer Center in Buffalo, New York, says his goal when interacting with patients is to "have a meaningful encounter that's not hollow."
Kate Fink, a breast cancer survivor from Buffalo, New York, credits her recovery to the unassuming kindness of a hospital valet named Jon Avery. In an interview with CBS News, Fink praised Avery for his impact on many patients, not just herself. Avery, who works at the Roswell Park Comprehensive Cancer Center, parks cars with a sense of joy and optimism that belies the seriousness of his patients' conditions.
His presence is such a source of hope that one might not guess the drivers of some of the wheelchairs he serves are even sick.
Avery's daily interactions with patients are guided by his goal of having meaningful encounters, rather than hollow ones. This mindset, he says, keeps him motivated and helps him maintain a positive outlook. His words of encouragement to Fink, "You got this," had a profound effect, changing her mindset and bolstering her resolve.
Fink, overwhelmed by Avery's kindness, wanted to return the favor. She learned that Avery had been saving money for a Buffalo Bills game and, through her colleagues at West Herr Automotive Group, managed to secure tickets and field passes for him. Avery was humbled by the gesture but emphasized that his role is to serve others, and he derives his greatest satisfaction from helping those in need.
Written by urgent.news from CBS News's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.