TNB customers to get pro rata credit in October bills
Domestic customers with a monthly consumption of 800kWh or less from Sept 1-Dec 31 will enjoy full exemption from the AFA charge, the RM10 retail charge and the 8% service tax.
Tenaga Nasional Bhd (TNB) announced that customers consuming up to 800 kilowatt-hours (kWh) of electricity per month will receive a pro rata credit on their October 2026 electricity bills. This adjustment comes after the government's decision to increase the domestic customer protection threshold from 600 kWh to 800 kWh per month, effective September 1, 2026.
Customers with monthly consumption of 800 kWh or less during this period will be exempt from the automatic fuel adjustment charge, RM10 retail charge, and 8% service tax.
TNB advised its customers to practice energy efficiency measures to maximize savings. The company recommended monitoring daily consumption through the myTNB app, setting an energy budget below RM328 for premises equipped with smart meters, and using energy efficiency tips such as maintaining the temperature between 24°C and 26°C, utilizing the timer function, and shifting the use of high-powered electrical appliances to off-peak hours via the time-of-use scheme.
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- TNB customers to get pro rata credit in October bills freemalaysiatoday.com
- General : TNB Customers To Get Pro-Rata Credit In October 2026âs Bills - TNB bernama.com
