MyDigital ID Android App Update Adds Support For New MyKad

The MyDigital ID Android app has recently updated its software to support the new MyKad identity document. This update is crucial for MyKad holders who have faced issues while registering for online services that rely on Electronic Know Your Customer (eKYC) systems. The National Registration Department (JPN) stated that service providers are working to address this problem by incorporating support for the redesigned IC in their systems.

MyDigital ID's spokesperson confirmed that users must update their app to the latest version, 2.10.0, to utilize the new-generation MyKad. Currently, iOS and Huawei users must wait as the feature rollout for these platforms is pending. Meanwhile, those with the new IC can still register via kiosks. The MyDigital ID service is among numerous platforms that rely on eKYC for identity verification.

Notably, the new IC incorporates 53 security elements, including a dynamic security hologram, UV features, Guilloche patterns, and a transparent window. The most evident change lies in the physical design, with the holder's photo moved to the left side, and the chip relocated to the back of the document, accompanied by a new QR code.

While users should not replace their existing MyKad cards, it is advisable to wait for the systems to be fully updated to avoid any potential issues.