How Berkeley Services is driving the future of integrated facilities management

For four decades, Berkeley Services has been an integral part of the United Arab Emirates (UAE)'s growing built environment, providing integrated facilities management (IFM) services to some of the country's most notable portfolios. The company's success has been built upon a foundation of operational excellence, trusted partnerships, and a commitment to creating value for both clients and communities.

As the UAE arm of Klüh Multiservices, a German-based organisation with a history spanning over 115 years, Berkeley Services now operates over 10,000 individuals across all seven emirates, supporting a wide range of premium portfolios.

In recent years, Berkeley Services has placed increasing emphasis on innovation, digital transformation, and Environmental, Social, and Governance (ESG) principles. The company is investing heavily in artificial intelligence (AI), data, and digital innovations to enhance its facilities management operations. These advancements are driving smarter Computer Aided Facilities Management (CAFM), automation, predictive insights, asset management, and data-driven operational decision-making processes.

The company's dedication to responsible and safe operations has not gone unnoticed, as evidenced by its receipt of several prestigious awards. At the Business Frontier Conclave & Leadership Awards 2026, Berkeley Services was honoured with the Best AI & Data Intelligence Award. Furthermore, the Dubai Chamber of Commerce awarded the company the ESG Label 2026 at the Advanced Maturity Level, and it achieved an EcoVadis Silver sustainability rating, placing it in the 91st percentile globally.

Additionally, Berkeley Services received a Merit in the British Safety Council International Safety Awards 2026, reaffirming its commitment to workplace safety.

Karl-Heinz Otto Mair, CEO of Berkeley Services and CEO International of Klüh Multiservices, expressed his vision for the company's future, stating that it is built upon solid operational capabilities and innovation. He emphasized that their strategic partnerships will continue to evolve alongside their capabilities, and that by investing in technology, innovation, and operational excellence, they aim to generate greater value for their clients while contributing to the ongoing development of the UAE's built environment.