FedEx and UPS highlight parcel security, risk management tools
As part of ongoing efforts to differentiate themselves from basic courier services, FedEx and UPS are promoting new and updated shipping security and risk intelligence tools designed to reduce losses and streamline claims processes. The post FedEx and UPS highlight parcel security, risk management tools appeared first on FreightWaves .
FedEx and United Parcel Service have unveiled new parcel security and risk management tools aimed at safeguarding companies, particularly e-commerce merchants, from fraud, theft, and supply chain risks. UPS introduced UPS Secure Commerce, a risk-management suite that consolidates pre-existing insurance, order visibility, and technology products, and enhances them with AI agents.
UPS Secure Commerce combines UPS's InsureShield shipping insurance, Parcel Pro for managing shipments, and CommerceShield for fraud screening during online checkout, as well as in-transit risk analysis. This comprehensive tool helps merchants detect fraud during checkout, manage post-purchase risks, and retain customers by minimizing customer service disputes and damage to brand reputation.
FedEx launched a premium delivery option called FedEx Authenticated Delivery, which uses a secure QR code authentication to ensure packages are released only to authorized recipients. This service is designed to protect high-value and sensitive shipments, such as luxury goods, electronics, healthcare products, aerospace items, collectibles, and other valuable commodities.
FedEx Authenticated Delivery offers a digital verification process to minimize the risk of fraud, theft, and misdelivery, particularly important for these high-value items.
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