Dead Insect In Minute Maid Bottle: Maharashtra Consumer Commission Upholds ₹1 Lakh Compensation To Mumbai Lawyer
Mumbai: The Maharashtra State Consumer Disputes Redressal Commission has upheld an order directing Hindustan Coca-Cola Beverages Pvt Ltd and other parties to pay compensation to a South Mumbai lawyer after she allegedly found a dead insect floating inside a sealed one-litre bottle of Minute Maid Pulpy Orange. ₹1 Lakh Compensation Upheld The State Commission, in its order delivered on September…
Mumbai lawyer Nikita Ajwani was awarded ₹1 lakh in compensation by the Maharashtra State Consumer Disputes Redressal Commission after she found a dead insect in a sealed bottle of Minute Maid Pulpy Orange. The Commission upheld the District Commission's order from August 2018, rejecting the company's appeal. The Commission cited the Consumer Protection Act as a protective legislation against hazards like this, stating that the presence of a dead insect in a sealed beverage was a serious deficiency in service and an unfair trade practice.
The Company had challenged the laboratory findings, arguing that the bottle was tested after its four-month shelf life had expired and that the lab report contained a typographical error. However, the Commission rejected these objections and found no fault with Ajwani's decision to preserve the sealed bottle as primary evidence in the dispute.
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