AT&T issues urgent warning to some iPhone 18 Pro Max owners to update their software right away
Owners of the new iPhone 18 Pro Max who are using the phone on AT&T’s network, take note: The telecom giant has issued an urgent warning instructing users to update to the latest version of iOS 27. Here’s what you need to know. What’s happened? Two weeks ago, Apple’s new iPhone 18 Pro and iPhone 18 Pro Max went on sale. The devices are Apple’s latest flagships and run the company’s new operating…
AT&T has issued an urgent warning to iPhone 18 Pro Max owners on their network, instructing them to immediately update to the latest iOS 27.0.1 update. This new operating system was released alongside the launch of Apple's latest flagship devices, the iPhone 18 Pro and iPhone 18 Pro Max. However, only the iPhone 18 Pro Max users on AT&T's network are experiencing significant connection problems such as no cellular signal, interrupted data, and failed text messages. These issues are not reported among users of the regular iPhone 18 Pro.
The questioning community is divided on whether these issues stem from the device's modem—Apple's C2 modem in the 18 Pro Max versus Qualcomm's Snapdragon X80 modem in the 18 Pro. Regardless of the cause, AT&T has sent text messages urging affected users to update their devices. However, the iOS 27.0.1 update, which addresses various bugs, does not specifically mention a fix for the connectivity problems.
While it is recommended for all iPhone users to update to the latest iOS version for general bug fixes, the effectiveness of iOS 27.0.1 in resolving the iPhone 18 Pro Max's network issues remains uncertain.
Written by urgent.news from Fast Company's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.