AT&T claims iOS 27.0.1 fixes iPhone 18 Pro Max cellular issues, but users disagree
Since the iPhone 18 Pro Max launched, some AT&T customers have complained of various connectivity issues. In a new text message to customers, AT&T says affected users should update their devices to iOS 26.0.1 to fix the issues … but early reports indicate the update doesn’t actually fix the problem. more…
Since the launch of the iPhone 18 Pro Max, some AT&T customers have reported various connectivity issues. In a message to customers, AT&T advised affected users to update their devices to iOS 27.0.1. However, early reports indicate that the update does not resolve the problems. An AT&T customer posted on Reddit that they received a text message from the carrier, informing them to update to iOS 27.0.1 immediately to prevent issues with calls, texts, and data, including to 911.
Apple released iOS 27.0.1 this week, addressing Face ID and camera performance bugs for the iPhone 18 Pro and 18 Pro Max. But, there is no mention of cellular connectivity issues in the release notes. Users who updated to iOS 27.0.1 are still experiencing the same problems, with the iPhone 18 Pro Max visibly affected. Affected users find themselves unable to connect to AT&T's network, seeing an "SOS" status in their iPhone.
The issues don't seem to impact the iPhone 18 Pro, which uses Apple's C2 modem. AT&T users are frustrated by these connectivity issues, and some are wondering if iOS 27.0.1 truly fixes the problem.
Written by urgent.news from 9to5Mac's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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