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Study: The taxi app is reshaping the roles of both driver and customer

A ride-hailing app does not only bring customers and taxi drivers together, but also shapes their mutual expectations, writes Tallinn University of Technology (TalTech) doctoral student and junior researcher Artur Toikka.

Study: The taxi app is reshaping the roles of both driver and customer

We haven't written up this one. ERR News Estonia has the full story — the link below goes straight to it.

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