FIS Sees Smarter Payments Powering AI Agents
Watch more: What’s Next in Payments With Mike Magennis of FIS Fall brings football, starting lineups and plenty of arguments over who deserves the first pick. Mike Magennis, senior director of Strategy, Networks at FIS, said he already knows what he would take first in a payments and artificial intelligence draft: transaction intelligence. His long-term […] The post FIS Sees Smarter Payments…
Mike Magennis, senior director of Strategy and Networks at FIS, believes AI agents will increasingly power smarter payments in the future. He thinks transaction intelligence will be his top pick for the payments and AI draft, ahead of other AI-driven features. Magennis envisions AI agents taking on more advanced roles in the purchasing process, such as deciding how to pay for a purchase by considering factors like rewards, offers, eligibility, risk, and transaction circumstances.
He acknowledges the potential for AI agents to significantly improve the payment ecosystem, but cautions against unrestricted autonomous purchasing. Magennis prefers to start with more bounded use cases where there are clear spending limits and accountability measures in place. He also notes that brands should focus on making offers easy to use and connect them to actual purchasing behavior rather than just providing promotional spending.
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