e-Panic Button security flaw sparks legislature probe

The Gauteng Legislature’s Portfolio Committee on e-Government and Research & Development has launched an investigation into a security flaw in the province’s e-Panic Button app. The app, designed to allow residents to alert emergency services in cases of crime, accidents or other emergencies, contains sensitive personal information when activated.

Committee members have expressed "deep alarm" over reports that an unsecured database linked to the app exposed the identities, locations, and personal details of those who reported incidents, including crime scenes, victim information, and even medical data. This vulnerability, allegedly present since the app's launch in 2024, raises serious concerns about the Department of e-Government's responsibility to protect the privacy of Gauteng residents who rely on the platform for safety.

The committee demands answers from the department regarding the measures taken to secure the platform, whether the exposed information was accessed or misused, and whether affected residents and regulators were notified. The department maintains that it identified and addressed an attempted security breach involving the e-Panic Button environment, with corrective measures implemented promptly.

However, the committee remains skeptical, emphasizing that assurances from the department will require concrete evidence. The Democratic Alliance (DA) has also called for an investigation, questioning the extent of potential exposure and unauthorized access to residents' information. The Information Regulator has not received a notification of the alleged security compromise and will assess the situation if notified.

The committee's inquiry aims to determine the full extent of the vulnerability, whether it was exploited, and whether the department adhered to proper security protocols, ultimately ensuring the safety and privacy of all Gauteng residents who use the e-Panic Button.