Singapore’s TikTok-viral cafe owner apologizes for late salaries, staff paying for supplies
The owner of TikTok-viral cafe Haus Coffee in Singapore has faced allegations of late payment to employees, who even had to pay for supplies, following the store’s closure.
Singapore's TikTok-famous Haus Coffee cafe owner Tan Junyu has apologized for staff experiencing late salary payments and having to cover cafe expenses with their own funds. The owner's reckless habits caused "great inconvenience and disappointment" to employees, customers, collaborators, and family members, he wrote on Instagram on September 26, a week after the Golden Mile Tower store closed to address internal issues.
Allegations about mismanagement surfaced on Reddit and TikTok following the cafe's temporary closure, with some former employees alleging pay delays and staff having to buy drink supplies themselves for pop-up events, AsiaOne reported. Tan admitted that late salary payments were more frequent than not and that staff sometimes paid for cafe supplies due to inadequate operational arrangements.
He took full responsibility for placing everyone in an uncomfortable and unfair position, and expressed regret for failing in his duties as an employer and business owner. Tan also apologized to consignors who experienced payment delays and assured customers that a new management team was overseeing recruitment, training, and finances to prevent similar mistakes in the future.
He remains committed to resolving the problems and did not specify the identity of Haus Coffee's new owner. The cafe, known for its matcha lattes and banana pudding, gained popularity on TikTok, with some videos garnering over 160,000 views.
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