Rotten Eggs Delivered Via Swiggy Instamart? Viral Post Sparks Food Safety Debate

A social media post claiming that rotten eggs were delivered through Swiggy Instamart has sparked a wider debate about the quality of perishable products sold via quick-commerce platforms. The post, shared on X by News18 India consulting editor Sushant Sinha, included pictures and videos of allegedly spoiled eggs Sinha ordered through the app. Sinha paid for the delivery and other charges, but found the eggs to be unusable upon inspection.

The post quickly gained traction, with users sharing their own experiences with grocery deliveries from various online platforms. Some users alleged that they too had received poor-quality eggs and other food items after placing orders through Swiggy and other quick-delivery services. One user claimed they had ordered Dr Hen eggs through Amazon and found multiple bad eggs in the tray.

The discussion also highlighted concerns over customers' reluctance to voice complaints publicly due to a lack of visibility for their grievances. Some users recommended traditional neighborhood shops for buying perishable items, where customers can physically check the products before purchasing them. Quick-commerce platforms face scrutiny over food quality, as the incident has raised questions about how these services manage perishable products, monitor sellers, and handle customer complaints related to quality issues.